CUSTOMER SERVICE

Looking for a path to the customer's heart?

Callflow’s call centre platform is the shortcut for a customer to reach your company

The phone is alive

The phone is alive

When we talk about customer service, we can not miss the phone communication.

Although the modern consumer lives mainly in the Internet when needs support, they prefer this to happen directly. They want a real solution, not a virtual one.

They expect to receive an answer immediately. The phone is your common point of contact. In order for this contact to take place, you do your best, and we provide our contact centre services.

We do not dream in vain.
We just use them.

Callflow’s contact centre software uses cloud space. This means that your Customer Service department only logs in and uses the service through a web browser.

In today’s perturbed and precarious times, this is a big advantage because you can telework without installing software.

The light, thаe air, and the water of every telephone communication

If you want to have comprehensive communication, what do you need? Besides the obvious – to make incoming and outgoing calls…

IVR

Calls recording

Queue management

Automatic response during non-working hours

Call monitoring

Monitoring of the overall performance

customer service
Региони 1+2
България
Канада
Дания
Франция
Германия
Ирландия
Италия
Литва
Холандия
Португалия
Румъния
Словакия
Швеция
Швеция
Великобритания
Съединени щати
Австрия
Хърватия
Гърция
Люксембург
Нова Зеландия
Норвегия
Пуерто Рико
Испания
Регион 1
България
Канада
Дания
Франция
Германия
Ирландия
Италия
Литва
Холандия
Португалия
Румъния
Словакия
Швеция
Швеция
Великобритания
Съединени щати

Благодарим ви. Наш представител ще се свърже с Вас в рамките на следващия работен ден.