TRACKING OF INCOMING CALLS
When the ad is running, the phone rings
See which channel leads customers to you using the Call Tracking service
Let's start over
Let's start over
Finding customers is of core importance for your business. Where to start from?
From advertising, of course. You have invested a lot of time and effort in various channels and campaigns, but usually only some of them bring customers to you. Which marketing trigger to release next time to get in the right place with the right people?
At this point, the answer is given by the Call Tracking service. If you want to not only be aware, but also control the path of customers to your company, the integration of Call Tracking guarantees it.
Tracking customers found
The Call Trackingservice works with a database of virtual numbers, automatically forwarded to your main telephone business line servicing your customers.
This single phone set may be on your desk or in your pocket. At the same time, the numbers behind each communication channel are virtual, and this saves you a long-term contract with an operator.
The amount of virtual numbers depends on how many communication channels you want to measure. For example, if you want to check how many calls a simple leaflet in the mailbox can bring you, one number is enough. But if you’re wondering which version of the Facebook advertisement generates phone traffic, add as many numbers as there are ads you want to track.
And if you need even more information, there is something to add – with the Call Tracking service we can also provide you with a tracking code to put on the page where each of the virtual numbers is. Thus you can record calls, as well as keep track of the history of customer interaction throughout the site.
He who seeks finds the right channels
To make your campaign as effective as possible with minimal effort and resources, Call Tracking can work with both online and offline channels.
| Офлайн | Онлайн |
|---|---|
| Yellow pages (business directories) | Google Ads |
| Billboards | Organic web searches |
| Press | Organic web searches |
| Radio and television | Social media |
| Brochures and flyers | Online directories |
IF YOU FOLLOW OUR THOUGHT CAREFULLY…
It’s becoming more than clear that Callflow Tracking can easily:
- increase the effectiveness of your media strategy;
- get to know the user path and behaviour;
- improve service and increase customer satisfaction;
- avoid missed calls;
- optimize advertising costs.
As long as your business is in the field of:
- marketing and advertising;
- large or small entrepreneurship;
- franchise;
- the automotive industry;
- home services;
- healthcare;
- social services;
- real estate;
- finance;
- legal services;
- hospitality and tourism.
