Callflow Cloud PBX
Try a flexible and efficient communication platform that is tailored to the way you work.
Cloud PBX with an existing phone number
Cloud PBX with a new phone number from Callflow
Cloud PBX with an existing phone number
Monthly subscription
Annual subscription
Monthly subscription
Save 20% with an annual subscription
How many of you are there?
Essential
user / month
Планът включва:
- Неограничени едновременни входящи и изходящи разговори
- Запис на разговори и мониторинг в реално време
- Уеб интерфейс и възможност за достъп от различни устройства
Classic
user / month
The plan includes:
- IVR
- Voice messages
- Call recordings
- Mobile application for iOS and Android
- Hubspot integration
- Unlimited number of simultaneous calls
Extra
user / month
Everything from Classic plus:
- Integration with Salesforce
- Integration with Zoho
- Integration with Microsoft Teams and Dynamics 365
- Tags and comments
- Statuses and Reports
- Detailed monitoring
- Queues
Custom
CALL US
потребител / месец
Everything from Extra plus:
- Custom CRM and ERP integrations
- Individual Service Agreement (SLA)
- Access to API developer support
- Choice of functionalities on client's request
Contact us
Annual subscription
SAVE 20% WITH AN ANNUAL SUBSCRIPTION
HOW MANY OF YOU ARE THERE?
Essential
user / month
Планът включва:
- Неограничени едновременни входящи и изходящи разговори
- Запис на разговори и мониторинг в реално време
- Уеб интерфейс и възможност за достъп от различни устройства
Classic
user / month
The plan includes:
- IVR
- Voice messages
- Call recordings
- Mobile application for iOS and Android
- Hubspot integration
- Unlimited number of simultaneous calls
Extra
user / month
Everything from Classic plus:
- Integration with Salesforce
- Integration with Zoho
- Integration with Microsoft Teams and Dynamics 365
- Tags and comments
- Statuses and Reports
- Detailed monitoring
- Queues
Custom
CALL US
потребител / месец
Everything from Extra plus:
- Custom CRM and ERP integrations
- Individual Service Agreement (SLA)
- Access to API developer support
- Choice of functionalities on client's request
Contact us
24/7 support over the phone or by email in English and Bulgarian
Opportunity to change plans
at any time
Comparison of plans
| Functionalities | Classic | Extra | Custom | |
|---|---|---|---|---|
| Automated Attendant (IVR) | ||||
| Calling ID Presentation | ||||
| Voicemail (email with audio record in .mp3 format) | ||||
| Calling Line Identification Restriction (CLIR) | ||||
| Call Hold | ||||
| Ring Groups | ||||
| Call Detail Records (CDR) | ||||
| Missed Call Notification | ||||
| Android and iOS mobile app | ||||
| Calling Name Presentation | ||||
| Short Internal Numbers | ||||
| Call Transfer (Attendant or Blind) | ||||
| Unconditional Call Forward between internal extensions | ||||
| Unconditional Call Forward towards SIP Trunk according to RFC 5806 Recursing Method | ||||
| Call Forward on Busy | ||||
| Call Forward No Reply | ||||
| Find-Me / Follow-me - call reception on different devices | ||||
| Call Waiting & Do Not Disturb (DND) | ||||
| Management of Automated Attendant (IVR) | ||||
| Management of sound announcements | ||||
| Monitoring | ||||
| Web interface for service management – desktop / laptop version | ||||
| Web access for each extension / user | ||||
| Custom CRM integrations | ||||
| Multi extensions | ||||
| WebRTC Phone | ||||
| Phone Book | ||||
| Conference Call | ||||
| Music on Hold | ||||
| Music on Transfer | ||||
| Storage of call recordings (incoming, outgoing and internal) | 3 months | 3 years | On client request | |
| Email support | ||||
| Phone support | ||||
| Free unlimited incoming calls | ||||
| Unlimited simultaneous inbound/outbound calls | ||||
| Automated provisioning of IP phones (Yealink) | ||||
| Hubspot integration | ||||
| Access to API | ||||
| Connect Customer SIP trunk | ||||
| Integrations with Salesforce, Zoho, MS Teams, MS Dynamics, HubSpot, Web link and other CRM | ||||
| Tags and notes | ||||
| Statuses | ||||
| Queues | ||||
| Detailed statistics | ||||
| Dedicated account manager | ||||
| One-to-one onboarding sessions | ||||
| Custom Service-level agreement (SLA) | ||||
| Access to API developer support | ||||
| Storage of call history | 3 years | 5 years | Negotiable | |
| Minimum number of users | 1 | 1 | 1 | |
| Implementation, setup and training (one-time fee) | 110 EUR (applies to all plans, regardless of the number of users) | |||
| SIP trunk configuration (one-time fee) | 90 EUR (applies to all plans, regardless of the number of users) | |||
| Optional: Recording of IVR messages in Bulgarian and English (up to 10) | 80 EUR | |||
| Business analysis, configuration and training for external software products that have Callflow integration (HubSpot, Microsoft Teams, etc.) | Negotiable price (applies to all plans) | |||
| Monthly integration support fee (HubSpot, Microsoft Teams, etc.) | 125 EUR | |||
Cloud PBX with a new phone number from Callflow
Monthly subscription
Annual subscription
Monthly subscription
SAVE 20% WITH AN ANNUAL SUBSCRIPTION
HOW MANY OF YOU ARE THERE?
Essential
user / month
The plan includes:
- Phone number included
- Call recordings and real-time monitoring
- Web interface and access from various devices
Classic
user / month
The plan includes:
- IVR
- Voice messages
- Call recordings
- Mobile application for iOS and Android
- Hubspot integration
- Unlimited number of simultaneous calls
Extra
user / month
Everything from Classic plus:
- Integration with Salesforce
- Integration with Zoho
- Integration with Microsoft Teams and Dynamics 365
- Tags and comments
- Statuses and Reports
- Detailed monitoring
- Queues
Custom
CALL US
потребител / месец
Everything from Extra plus:
- Custom integrations with client's CRM
- Individual Service Agreement (SLA)
- Access to API developer support
- Choice of functionalities on client's request
Contact us
Annual subscription
SAVE 20% WITH AN ANNUAL SUBSCRIPTION
HOW MANY OF YOU ARE THERE?
Essential
user / month
The plan includes:
- Phone number included
- Call recordings and real-time monitoring
- Web interface and access from various devices
Classic
user / month
The plan includes:
- IVR
- Voice messages
- Call recordings
- Mobile application for iOS and Android
- Hubspot integration
- Unlimited number of simultaneous calls
Extra
user / month
Everything from Classic plus:
- Integration with Salesforce
- Integration with Zoho
- Integration with Microsoft Teams and Dynamics 365
- Tags and comments
- Statuses and Reports
- Detailed monitoring
- Queues
Custom
CALL US
потребител / месец
Everything from Extra plus:
- Custom CRM integrations
- Individual Service Agreement (SLA)
- Access to API developer support
- Choice of functionalities on client's request
Contact us
No installation fee
24/7 support in Bulgarian by phone and email
Ability to change plans at any time
Comparison of plans
| Functionalities | Essential | Classic | Extra | Custom |
|---|---|---|---|---|
| Automated Attendant (IVR) | ||||
| Calling ID Presentation | ||||
| Voicemail (email with audio record in .mp3 format) | ||||
| Calling Line Identification Restriction (CLIR) | ||||
| Call Hold | ||||
| Ring Groups | ||||
| Call Detail Records (CDR) | ||||
| Missed Call Notification | ||||
| Android and iOS mobile app | ||||
| Calling Name Presentation | ||||
| Short Internal Numbers | ||||
| Call Transfer (Attendant or Blind) | ||||
| Unconditional Call Forward between internal extensions | ||||
| Unconditional Call Forward towards SIP Trunk according to RFC 5806 Recursing Method | ||||
| Call Forward on Busy | ||||
| Call Forward No Reply | ||||
| Find-Me / Follow-me - call reception on different devices | ||||
| Call Waiting & Do Not Disturb (DND) | ||||
| Management of Automated Attendant (IVR) | ||||
| Management of sound announcements | ||||
| Monitoring | ||||
| Web interface for service management – desktop / laptop version | ||||
| Web access for each extension / user | ||||
| Custom CRM integrations | ||||
| Multi extensions | ||||
| WebRTC Phone | ||||
| Phone Book | ||||
| Conference Call | ||||
| Music on Hold | ||||
| Music on Transfer | ||||
| Storage of call recordings (incoming, outgoing and internal) | 1 month | 3 months | 3 years | On client request |
| Email support | ||||
| Phone support | ||||
| Free unlimited incoming calls | ||||
| Unlimited simultaneous inbound/outbound calls | ||||
| Automated provisioning of IP phones (Yealink) | ||||
| HubSpot integration | ||||
| Access to API | ||||
| Connect Customer SIP trunk | ||||
| Integrations with Zoho, MS Teams, MS Dynamics 365, Web link | ||||
| Tags and comments | ||||
| Statuses | ||||
| Queues | ||||
| Detailed statistics | ||||
| Dedicated account manager | ||||
| One-to-one onboarding sessions | ||||
| Custom Service-level agreement (SLA) | ||||
| Access to API developer support | ||||
| Storage of call history | 3 months | 3 years | 5 years | Negotiable |
| Phone number included ( see the list of countries). For phone numbers that are not in the list, please contact us. The subscription plan with minutes is not included and is subject to a separate tariff | 1 per customer | 1 per customer | 1 per customer | 1 per customer |
| Minimum number of users | 3 | 1 | 1 | 1 |
| New phone number *See list of countries; the price for the extended list of countries may vary | 5,00 EUR | |||
| Implementation, setup and training (one-time fee) | 110 EUR (applies to all plans, regardless of the number of users) | |||
| SIP trunk configuration (one-time fee) | 90 EUR (applies to all plans, regardless of the number of users) | |||
| Business analysis, configuration and training for external software products that have Callflow integration (HubSpot, Microsoft Teams, etc.) | Negotiable price (applies to all plans) | |||
| Monthly integration support fee (HubSpot, Microsoft Teams, etc.) | 125 EUR | |||
| Recording of IVR messages in Bulgarian and English (up to 10) | 80 EUR | |||
